Designing products that reduce complexity, build trust, and help people take action.
Hey, I’m Yenny Otero.
I design products and services that help people navigate complex moments with more clarity, confidence, and dignity.
My work combines behavioural design, product strategy, and service design to simplify high-friction experiences in financial services and other regulated environments.
A large part of my work focuses on moments where people feel stressed, uncertain, or overwhelmed , and how product design can reduce friction without removing trust or control.
Let’s Create Something Amazing
